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Shipping policy
1. JULY/AUGUST SHIPMENT CYCLE
Wholesale orders placed prior to July 1st are typically prioritized for dispatch within our seasonal July/August shipping window, unless otherwise agreed to in writing. A 50% deposit is required to secure your production slot and reserve your handcrafted items exclusively for your business. Orders received after this baseline date will be assigned production slots and delivery timelines based on real-time seasonal capacity and component availability. Please note that all projected shipping windows are good-faith estimates. Specific delivery dates will be calculated and provided to you individually once your order undergoes final packaging, weighing, and carrier assignment based on actual real-time freight conditions.
2. TAX DEPOSIT & COMPLIANCE
INITIAL DEPOSIT
At the time of order, a 50% deposit is collected on both the Wholesale Subtotal and the estimated Sales Tax (State or Provincial).
At the time of order, a 50% deposit is collected on both the Wholesale Subtotal and the estimated Sales Tax (State or Provincial).
TAX RECORD
This ensures a proper tax record is established in accordance with Shopify and government filing requirements.
This ensures a proper tax record is established in accordance with Shopify and government filing requirements.
TAX EXEMPTIONS
If you provide a valid State Tax ID or Provincial Tax Exemption Number to our billing team, provincial or domestic taxes may be waived or credited on your final invoice.
If you provide a valid State Tax ID or Provincial Tax Exemption Number to our billing team, provincial or domestic taxes may be waived or credited on your final invoice.
3. UNITED STATES ORDERS (DDP)
Orders shipping to the United States are sent DDP (Delivered Duty Paid).
WHAT WE COVER
Murp Studios Inc. handles all Import Duties and Customs Clearance Fees.
Murp Studios Inc. handles all Import Duties and Customs Clearance Fees.
WHAT YOU COVER
The Tax Deposit on your initial order covers the required 50% portion of your State Sales Tax.
The Tax Deposit on your initial order covers the required 50% portion of your State Sales Tax.
NO SURPRISES
The shipping quote on your final invoice will be all-inclusive; there will be no additional surprise charges from the courier or customs upon delivery.
The shipping quote on your final invoice will be all-inclusive; there will be no additional surprise charges from the courier or customs upon delivery.
4. UNITED STATES SALES TAX & EXEMPTIONS
TAX COLLECTION
State sales tax is only collected on this platform where required by local jurisdiction laws.
State sales tax is only collected on this platform where required by local jurisdiction laws.
MANDATORY DOCUMENTATION
To be recognized as tax-exempt, business clients must provide a valid State Resale Certificate or Tax Exemption Certificate prior to final invoicing. In the absence of verifiable documentation, applicable state taxes will be automatically assessed on the final invoice.
To be recognized as tax-exempt, business clients must provide a valid State Resale Certificate or Tax Exemption Certificate prior to final invoicing. In the absence of verifiable documentation, applicable state taxes will be automatically assessed on the final invoice.
5. CANADIAN ORDERS (GST/HST)
BC, MB, SK, QC
As these are wholesale transactions for resale, we collect a 50% deposit on the 5% GST. Please ensure your provincial tax exemption number (PST/RST/QST) is verified on file to avoid provincial tax being applied to the final statement.
As these are wholesale transactions for resale, we collect a 50% deposit on the 5% GST. Please ensure your provincial tax exemption number (PST/RST/QST) is verified on file to avoid provincial tax being applied to the final statement.
HST PROVINCES
A 50% deposit on the applicable regional HST (13% or 15%) is collected at the time of order booking.
A 50% deposit on the applicable regional HST (13% or 15%) is collected at the time of order booking.
6. SHIPPING CALCULATION & FINAL INVOICING
SHIPPING CALCULATION
Shipping is not charged at the time of your initial deposit. Because our handcrafted items vary in weight and volume, shipping is calculated once your order is fully packaged and weighed to guarantee the most competitive commercial rate.
Shipping is not charged at the time of your initial deposit. Because our handcrafted items vary in weight and volume, shipping is calculated once your order is fully packaged and weighed to guarantee the most competitive commercial rate.
FINAL BALANCE
Your shipping costs and the remaining 50% product balance (including final tax calculations) will be sent via email once your order is prepared for dispatch. Full payment of the final invoice balance is required within fourteen (14) days of issuance and prior to warehouse delivery.
Your shipping costs and the remaining 50% product balance (including final tax calculations) will be sent via email once your order is prepared for dispatch. Full payment of the final invoice balance is required within fourteen (14) days of issuance and prior to warehouse delivery.
7. DELIVERY TIMELINE
Once your final invoice is settled, orders are promptly dispatched via tracked courier. You will receive an automated tracking notification the moment your shipment departs our studio workspace.
NEED ASSISTANCE?
For questions regarding state tax credentials, provincial registrations, or freight shipping estimates, please connect with us directly at info@murpstudiosinc.com or via our digital contact form.